Language Support Specialist (Native English, Arabic, Chinese, Italian, Spanish OR Portuguese) - In Jerusalem

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By: FXCM
Jerusalem & Area

• Processing and activating new currency trading accounts
• Back office operations and processing t... More Details

What You Will Be Doing:

• Processing and activating new currency trading accounts
• Back office operations and processing transactions (withdrawals, transfers, deposits)
• Posting deposits (credit card, wires, online checks, bank checks)
• Customer service and correspondence (phone, live person chat, emails)
• Translating documents, templates and communicating with foreign language/English speaking clients
• Performs special projects as necessary

Job Requirements:

• Must be eligible to work in Israel
• Native Tongue Arabic, Chinese, Italian, Spanish OR Portuguese (written and verbal)
• English – Fluent level (written and verbal)
• Computer Proficient - Must have knowledge of Adobe Acrobat, Microsoft Office, and Internet. Working with proprietary software is a plus!!!
• Prior operational/back office experience or customer service a plus
• Excellent written and verbal communication skills
• Superior customer service skills
• Detail-oriented with a high level of organizational skills
• Able to multi-task and meet daily benchmarks/ deadlines in a fast-paced and dynamic business environment
• Self starter and able to work with minimal supervision
• Able to maintain confidentiality
• Determine priorities and follow up in a timely fashion
• Special consideration for other foreign languages including: Danish, French, German, Japanese, Russian, Korean, Turkish and other languages

Full time position.
Har Hotzvim, Jerusalem.

Please send in your CV as a WORD or PDF attachment in English.

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