A well established high tech company is looking to add a technical account manager in Chinese to its... More Details
What You Will Be Doing:
A well established high tech company is looking to add a technical account manager in Chinese to its top team!
Account Managers serve as a dedicated point-of-contact for our customers, representing the customers internally and ensuring they receive the highest level of service and technical support .
To be part of a customer facing team responsible for Business support and troubleshooting.
Provide support to Asian clients by e-mail and phone.
Respond to customer inquiries.
Maintaining system integrity and identifying problems
Excellent level of Chinese & English written and verbal communications
Previous Experience as an Account Manager/ Customer Service- Mandatory
B2B Account Management experience – significant advantage
Experience with the Fin-Tech/Finance/Forex Industry –Must
BA in Economics / Business Management or relevant degree – an advantage